What happened to the smiley face?
It's long gone from Wal-Mart
marketing after years as the corporate symbol, and its disappearance is
part of a much larger story.
It's hard to believe, but for decades the
world's largest retailer wasn't much of a marketer. It spent little on
marketing, and its efforts, epitomized by the grinning circle, could be
charitably called down-home and realistically described as amateurish.
Change finally began four years ago when Stephen Quinn was made chief
marketing officer of Wal-Mart U.S. He exiled the smiley face to the land
of e-mail emoticons and developed a new theme -- "Save money. Live
better" -- that became a statement of corporate purpose.
Current TV
commercials actually include some wit while hammering home the message.
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